Privacy Policy
Last updated: June 2026
At Vape Spy, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you visit or make a purchase from www.vapespy.co.uk. Please read it carefully.
1. Who We Are
Vape Spy is the data controller responsible for your personal data. If you have any questions about this policy or how we handle your data, please contact us at info@vapespy.co.uk.
2. What Data We Collect
We may collect and process the following personal data about you:
- Identity data: name, date of birth (for age verification)
- Contact data: email address, phone number, billing and delivery address
- Transaction data: details of products purchased and payment information
- Technical data: IP address, browser type, device information, and cookies
- Marketing data: your preferences for receiving marketing communications from us
3. How We Collect Your Data
We collect data directly from you when you create an account, place an order, subscribe to our newsletter, contact us, or browse our website. We also collect technical data automatically through cookies and similar technologies.
4. How We Use Your Data
We use your personal data to process and fulfil your orders, manage your account, communicate with you about your purchases, send marketing communications where you have consented, improve our website and services, comply with legal obligations, and prevent fraud.
5. Legal Basis for Processing
We process your personal data on the following legal bases: performance of a contract (to fulfil your orders), compliance with a legal obligation, your consent (for marketing communications), and our legitimate interests (to improve our services and prevent fraud).
6. Sharing Your Data
We do not sell your personal data. We may share your data with trusted third parties who assist us in operating our website and fulfilling orders, including payment processors, delivery couriers, and email marketing platforms. All third parties are required to handle your data securely and in accordance with applicable law.
7. Cookies
Our website uses cookies to enhance your browsing experience, analyse site traffic, and support marketing activities. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.
8. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Order data is typically retained for 7 years in line with UK tax law.
9. Your Rights
Under UK GDPR, you have the right to access, correct, or delete your personal data, object to or restrict processing, withdraw consent at any time, and lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk. To exercise any of these rights, please contact us at info@vapespy.co.uk.
10. Data Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted using SSL technology.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website following any changes constitutes your acceptance of the revised policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at info@vapespy.co.uk.